Grievance Redressal

Grievance Redressal/ Escalation Matrix

SEBI Registration Details:

1. Registered Name: “DILEEP KUMAR JAISWAL PROPRIETOR MYINVESTINGMANTRA”
2. Trade Name or Website: "www.myinvestingmantra.com"
3. Type of Registration: "Research Analyst"
4. Registration Number: "INH000018355"
5. SEBI Research Analyst List Check: "https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14"
6. Validity: "Aug 13, 2024 - Perpetual"
7. Registered Office Address: "Kailash Bhawan, KHL 638, Hanumat Lane, Kardmeshwar Puram Colony, VARANASI, UTTAR PRADESH - 221106"
8. Correspondence Office Address: "Kailash Bhawan, KHL 638, Hanumat Lane, Kardmeshwar Puram Colony, VARANASI, UTTAR PRADESH - 221106"

Details of CEO:

1. Name: Dileep Jaiswal
2. Phone: +91-9313396100
3. Email: dileepjaiswal33@gmiil.com

Details of Principal Officer or Research Analyst::

1. Name: Dileep Jaiswal
2. Phone: +91-9313396100
3. Email: dileepjaiswal33@gmiil.com

Details of Compliance Officer:

1. Name: Dileep Jaiswal
2. Phone: +91-9313396100
3. Email: dileepjaiswal33@gmiil.com

Details of Customer/Head Customer Support:

1. Name: Dileep Jaiswal
2. Phone: +91-9313396100
3. Email: dileepjaiswal33@gmiil.com

Complaints can be addressed during the following working hours:

• Days: Monday to Friday
• Time: 11:00 AM to 5:00 PM

Please note that our support team is unavailable on Saturdays, Sundays, and public holidays. However, if you wish to reach out to us, you can contact our customer support at dileepjaiswal33@gmiil.com

Important Notice:

If you are dissatisfied with our services (as promised but not delivered), kindly raise your initial complaint to dileepjaiswal33@gmiil.com or contact +91-9313396100

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

1. SEBI SCORES Link: https://scores.sebi.gov.in/
2. SEBI ODR Link: https://smartodr.in/
3. SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575
4. Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html
5. SCORES iOS App: https://apps.apple.com/us/app/sebiscores/id6478849917
6. SCORES Google Play Store App: https://play.google.com/store/apps/details?id=com.sebi

SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:

• Visit the SEBI investor website at: https://investor.sebi.gov.in/
• Download SEBI SaarThi App in Android: https://play.google.com/store/apps/details?id=com.sebi.invapp
• Download SEBI SaarThi App in iOS: https://apps.apple.com/in/app/saa%E2%82%B9thi/id1589426387

To protect the investors from unauthorized schemes/frauds due to impersonation:

1. Pay the RA service fees exclusively to Research Analyst (RAs) registered name bank account. For example, if the Entity registered as Research Analyst “DILEEP KUMAR JAISWAL PROPRIETOR MYINVESTINGMANTRA” with SEBI, ensure that your Research Services fees are directed solely to “MYINVESTINGMANTRA” bank account or through payment gateways and nowhere else.
2. Always request email communications from the RA's registered email ID listed on the SEBI website under Research Analysts.
3. Be sure to inform Research Analysts about any suspicious accounts.
4. You can find the list of Research Analysts in India here: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14

Further, as a part of investor awareness and cautioning public at large, the Exchange is publishing and updating all issued press releases on its website under ‘Media coverage and Press releases issued to caution investors’ heading.

The link to view/refer issued press releases on the Exchange website is given below.

The Exchange website Link :-

1. https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx
2. https://www.bseindia.com/attention_investors.aspx